Frequently Asked Questions
Everything you need to know about shopping with Arcade Shops.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
At Arcade Shops, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.