Returns & Exchanges
At Arcade Shops, we want you to be completely satisfied with your purchase. If your new fashion finds aren't quite right, we offer a 30-day return policy for all unworn items with original tags attached.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Ship It Back
Affix the prepaid label to your parcel and drop it off at any authorized courier location; we will track the shipment back to our warehouse.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing